STUCK INVOICES?
CLAIM ERRORS?
LET'S GET YOUR CASH FLOWING AGAIN.
You’ve done the work. You’ve delivered the services. But the money’s stuck.
We help NDIS providers recover outstanding invoices, fix portal errors, and get cash flow back on track.
STUCK INVOICES? CLAIM ERRORS? LET'S GET YOUR CASH
FLOWING AGAIN.
You’ve done the work. You’ve delivered
the services. But the money’s stuck.
We help NDIS providers recover outstanding invoices, fix portal errors, and get
cash flow back on track.
Are you sitting on thousands in unpaid invoices?
Maybe it’s portal claim errors you can’t figure out
Maybe you just don’t have the time or expertise to untangle the mess
Maybe it’s missing documentation or expired plans.
Whatever the reason — every day that money sits unpaid is another day your cash flow suffers. The good news? We’ve seen this before. We’ve fixed this before. And we can help.
Are you sitting on thousands in unpaid invoices?
Maybe it’s portal claim errors you can’t figure out
Maybe you just don’t have the time or expertise to untangle the mess
Maybe it’s missing documentation or expired plans.
Whatever the reason — every day that money sits unpaid is another day your cash flow suffers. The good news? We’ve seen this before. We’ve fixed this before.
And we can help.
Case Study
How we put $227,507 back into one client's
bank account in just two weeks.
THE SITUATION:
A SIL provider came to us with $360,000 in outstanding invoices, constant portal errors, and cash flow so tight they were considering mortgaging their homes to cover payroll.
What we did:
Fixed $157,414 in portal errors and submitted claims within the first 3 days
Generated $442,868 in new invoices in the first week to clear their backlog
Reduced outstanding invoices by $227,507 in the first 2 weeks
Implemented systems to keep them on track going forward
THE RESULT:
Their outstanding invoices dropped from $360,000 to $78,492 — and continue to decrease. They now have consistent weekly claiming cycles and smooth cash flow.
We’ve achieved similar results for support work, behaviour support, and support coordination providers. All have gone on to become ongoing clients.
Case Study
How we put $227,507 back into one client's bank account in just two weeks.
THE SITUATION:
A SIL provider came to us with $360,000 in outstanding invoices, constant portal errors, and cash flow so tight they were considering mortgaging their homes to cover payroll.
What we did:
Fixed $157,414 in portal errors and submitted claims within the first 3 days
Generated $442,868 in new invoices in the first week to clear their backlog
Reduced outstanding invoices by $227,507 in the first 2 weeks
Implemented systems to keep them on track going forward
THE RESULT:
Their outstanding invoices dropped from $360,000 to $78,492 — and continue to decrease. They now have consistent weekly claiming cycles and smooth cash flow.
We’ve achieved similar results for support work, behaviour support, and support coordination providers. All have gone on to become ongoing clients.
CASHFLOW REVIVAL
- for NDIS Providers -
CASHFLOW REVIVAL
-for NDIS Providers
Choose the Right Level of Support
For Your Situation
Not sure which is right for you? No worries — share your details and we’ll recommend the best option when we chat.
(all prices are excluding GST)
Backlog Breakthrough
Session
$385
Perfect if you want to fix it yourself but
need expert guidance.
2-hour screen-share troubleshooting session
We identify exactly what’s blocking your claims
Step-by-step action plan you can implement
Session recording + written summary
2 weeks of email support for follow-up questions
Best for: Smaller backlogs ($5k–$30k) where you have time to implement.
Starter Cleanup
Package
$2,850
Perfect if you need hands-on help to get
started with the backlog.
3-week intensive cleanup (up to 30 hours)
Full backlog audit + prioritised claim submission
Portal claims error resolution
Basic claiming SOP documentation
Weekly progress updates
Clear report on recovered vs. unrecoverable
Best for: Smaller providers (1–25 participants)
with $20k–$75k stuck.
Professional
Cleanup Package
$4,650
Perfect if you have a significant backlog and
need comprehensive cleanup.
Up to 4 weeks comprehensive cleanup (up to 50 hours)
Full audit + complex issue resolution
Portal claim fixes + NDIA contact where needed
Comprehensive claiming SOPs for your service types
Weekly progress updates
Handover documentation + option for ongoing support
Best for: Growing providers (25–60 participants)
with $75k–$250k outstanding.
Premium
Cleanup Package
$7,500
Perfect if you run a large operation and
need white-glove service.
4–6 weeks comprehensive cleanup (up to 80 hours)
Dedicated team assigned to your account
Everything in Professional aged debt recovery strategy
Custom process documentation for your workflows
Transition planning for ongoing support or team handover
Priority response times
Best for: Established providers (60+ participants)
with $250k+ outstanding.
Choose the Right Level of Support For Your Situation
Not sure which is right for you? No worries — share your details and we’ll recommend the best option when we chat.
Backlog Breakthrough
Session
$385
Perfect if you want to fix it yourself but
need expert guidance.
2-hour screen-share troubleshooting session
We identify exactly what’s blocking your claims
Step-by-step action plan you can implement
Session recording + written summary
2 weeks of email support for follow-up questions
Best for: Smaller backlogs ($5k–$30k)
where you have time to implement.
Starter Cleanup
Package
$2,500
Perfect if you need hands-on help to
get started with the backlog.
3-week intensive cleanup (up to 30 hours)
Full backlog audit + prioritised claim submission
Portal claims error resolution
Basic claiming SOP documentation
Weekly progress updates
Clear report on recovered vs. unrecoverable
Best for: Smaller backlogs ($5k–$30k)
where you have time to implement.
Professional Cleanup
Package
$4,500
Perfect if you have a significant backlog and
need comprehensive cleanup.
Up to 4 weeks comprehensive cleanup (up to 50 hours)
Full audit + complex issue resolution
Portal claim fixes + NDIA contact where needed
Comprehensive claiming SOPs for your service types
Weekly progress updates
Handover documentation + option for ongoing support
Best for: Growing providers (25–60 participants) with $75k–$250k outstanding.
Premium Cleanup
Package
$7,500
Perfect if you run a large operation and
need white-glove service.
4–6 weeks comprehensive cleanup (up to 80 hours)
Dedicated team assigned to your account
Everything in Professional aged debt recovery strategy
Custom processdocumentation for your workflows
Transition planning for ongoing support or team handover
Priority response times
Best for: Established providers (60+ participants) with $250k+ outstanding.
What You Can Expect...
INCLUDED:
Audit your entire backlog to identify every stuck invoice
Fix portal claims errors blocking submissions
Submit high-value claims first to get cash flowing quickly
Liaise with NDIA and plan managers on your behalf
Document what’s recoverable vs. what’s not
Create claiming SOPs so this doesn’t happen again
Provide weekly updates so you know where things stand
NOT INCLUDED:
Invoices where participant plans are exhausted or overspent
Invoices older than 24 months (beyond typical recovery window)
Creation of missing service agreements from scratch
Participant dispute resolution requiring legal input
Staff training beyond handover documentation
What our clients say about us...
What our clients
say about us...
What You Can Expect...
INCLUDED:
Audit your entire backlog to identify every stuck invoice
Fix portal claims errors blocking submissions
Submit high-value claims first to get cash flowing quickly
Liaise with NDIA and plan managers on your behalf
Document what’s recoverable vs. what’s not
Create claiming SOPs so this doesn’t happen again
Provide weekly updates so you know where things stand
NOT INCLUDED:
Invoices where participant plans are exhausted or overspent
Invoices older than 24 months (beyond typical recovery window)
Creation of missing service agreements from scratch
Participant dispute resolution requiring legal input
Staff training beyond handover documentation
How It Works:
1. Share your details
Fill in a quick form and tell us a little about your situation. It takes less than 2 minutes.
2. We’ll give you a call
A team leader will contact you within 1–2 business days to review your backlog and recommend the right support.
3. Review and get started
We’ll send a proposal with scope, timeline, and pricing. Pay a 50% deposit to secure your spot and set up access.
4.We get to work
Your dedicated team will audit, fix, and submit claims — keeping you updated weekly.
5. Handover & Next Steps
Final report on what was recovered, what’s unrecoverable (and why), plus documentation to prevent future backlogs.
How It Works:
1. Share your details
Fill in a quick form and tell us a
little about your situation. It takes less
than 2 minutes.
2. We’ll give you a call
A team leader will contact you within 1–2 business days to review your backlog and recommend the right support.
3. Review and get started
We’ll send a proposal with scope, timeline, and pricing. Pay a 50% deposit to secure your spot and set up access.
4.We get to work
Your dedicated team will audit, fix, and submit claims — keeping you
updated weekly.
5. Handover & Next Steps
Final report on what was recovered, what’s unrecoverable (and why), plus documentationto prevent
future backlogs.
STILL NOT SURE?
Here Are Questions You Might Have
How quickly can you start?
We have capacity available this month. Once we’ve had a chat and you’re ready to go, we can typically start within 3–5 business days of receiving your deposit.
What if my backlog is bigger or smaller than expected?
That’s exactly what we’ll figure out on the call. We’ll recommend the right tier for your situation, and if scope changes during the project, we’ll discuss options before proceeding.
Do you guarantee recovery amounts?
We can’t guarantee specific dollar amounts because some invoices may be genuinely unrecoverable. However, we commit to submitting every viable claim, resolving every fixable error, and giving you clear documentation.
What happens after the cleanup?
Most clients continue with ongoing managed billing support. We’ll discuss this during your final week, but there’s no obligation.
What do you need from us?
Admin access to your practice management software, portal access, participant plan documents, and a commitment to respond to our queries within 48 hours. We’ll walk you through all of this on our call.
Is there any obligation after submitting the form?
None at all. It’s simply a conversation to understand your situation and see if we’re the right fit to help.
STILL NOT SURE?
Here Are Questions
You Might Have
How quickly can you start?
We have capacity available this month. Once we’ve had a chat and you’re ready to go, we can typically start within 3–5 business days of receiving your deposit.
What if my backlog is bigger or smaller than expected?
That’s exactly what we’ll figure out on the call. We’ll recommend the right tier for your situation, and if scope changes during the project, we’ll discuss options before proceeding.
Do you guarantee recovery amounts?
We can’t guarantee specific dollar amounts because some invoices may be genuinely unrecoverable. However, we commit to submitting every viable claim, resolving every fixable error, and giving you clear documentation.
What happens after the cleanup?
Most clients continue with ongoing managed billing support. We’ll discuss this during your final week, but there’s no obligation.
What do you need from us?
Admin access to your practice management software, portal access, participant plan documents, and a commitment to respond to our queries within 48 hours. We’ll walk you through all of this on our call.
Is there any obligation after submitting the form?
None at all. It’s simply a conversation to understand your situation and see if we’re the right fit to help.
Ready to Get Your Cash Flowing Again?
Share your details and one of our team leaders will be in touch to discuss your situation and find the right solution. We have limited capacity available this month.
or email us at [email protected] or call 02 4044 5049
Ready to Get Your Cash
Flowing Again?
Share your details and one of our team leaders will be in touch to discuss your situation and find the right solution. We have limited capacity available this month.
or email us at [email protected]
or call 02 4044 5049
Copyrights 2026 | Positively Sorted | Terms & Conditions
Copyrights 2026 | Positively Sorted | Terms & Conditions