NAIL YOUR NDIS BILLING
- For Providers -
Learn how NDIS billing actually works, so you can hit submit with confidence.
A self-paced, step-by-step course that takes you from “what’s a bulk upload?” to a provider business with minimal outstanding payments. Built from the processes my team runs for providers every week.
“I’m supposed to know how to do this,
but I’m not sure I do.”
Nobody hands you a manual for NDIS billing.
The portal changes.
Support items and pricing rules change.
PACE arrived and added steps half the industry is still catching up on.
So the person doing the billing learns by trial and rejection. Each rejection teaches one narrow thing. It never teaches the process. That’s why you fix the results file problem, and three months later a new staff member doesn’t know it exists.
This course is the process.
Start to finish, in the order it actually happens, taught so it stops living in one person’s head.
What You Get Inside Nail Your NDIS Billing
Learning For Your Style
Video walkthroughs, transcripts, printable reference sheets, checklists and templates you can adapt to your business
Timely Support
Ask me questions inside each lesson. I’m here to support you and encourage you along the way
Lifetime access + updates
The NDIS changes constantly. When it does, the course changes with it, at no extra cost
Self Paced
Do a module a week, or binge watch the lot and come back as needed to implement
Module 0 - NDIS Fundamentals
NDIS Plans, Funding Management, Support Types
Pricing Arrangements, Rules & Schedules
Travel & Transport billing explained
Privacy & Confidentiality
Module 1 - Setup for Success
PMS's and CRM's
Files & DocumentsBullet List 3
Forms
Time Tracking
Adding Users to the NDIS Provider Portals
and more
Module 2 - Smooth Client Onboarding
Handling Referrals & Enquiries
Intake Forms
Service Agreements
Checking Funding Types, Reading Plan Details etc
PACE Provider Roles check & Endorsement Requests
and more
Module 3 - The Getting Paid Checklist
Individual Claims
Creating a Bulk Upload file
Results & Errors
Invoicing
Cancelling claims / Refunds
Price Increases
Module 4 - Follow Up & Tracking
Reconciling Payments
Customising your own Checklist
Chasing Outstanding Payments
Keeping track of agency claims & errors
KPI Reporting
This course is for you if:
You’re a provider still doing your own billing, or closely supervising the person who does
You’re the practice manager, admin assistant, accounts person or bookkeeper who was handed NDIS invoicing and has been working it out alone
You run a provider business and want your billing staff (and maybe your bookkeeper) trained the same way, once
You’ve had claims rejected and never quite understood why
And probably not if:
You have a large backlog of unpaid invoices right now. Clearing that comes first. Cashflow Revival is the right door →
You’re a VA looking to learn NDIS admin as a service. The NDIS VA Success Hub is built for you →
You want someone to do the billing for you rather than learn it. Find an NDIS-trained VA →
Two things this course won’t do
It won’t teach you a specific practice management system. There are more than fifty in the NDIS space, so the course teaches the process so you can apply it to whichever one you use.
It won’t tell you how to charge for specific support types. That’s between you, the pricing arrangements and your own service model.
Train your team once, the same way
If several people touch your billing, you’ve probably noticed the errors compound. Wrong support items from one person, wrong dates from another, and the audit list changes every week because someone new has been in there.
Enrol your billing staff and your bookkeeper and they’ll learn the same process from the same source.
A note from Nerin
I’ve been running my own business for fourteen years, and since 2018 I’ve been supporting allied health and disability support providers with their intake and billing.
Now my team of ten supports thirteen providers across allied health, disability support, support coordination and behaviour support, and I’ve trained more than a hundred people in these processes.
I’ve done the research and the trial and error so you don’t need to.
What others are saying
“An excellent course that improved my understanding of NDIS provider administration. The modules were well presented, easy to understand and engaging. The practical tips and explanations of why we need to ensure processes are in place, and how to put them in place, was extremely helpful.”
Louise Kirk
Integr8 Behaviour
“I wouldn’t have known how to do bulk upload without it, and how it’s so easy! I do it myself. Particularly how you showed to check which payments went through or ones with errors. Saved me a lot of missed revenue!”
Georgia, Mindset Support
“I would highly recommend this course, a lot of valuable information organised in an easy to digest format, plus very useful additional PDF and excel notes.”
NDIS service provider
The Investment
You could keep struggling to figure this all out on your own, getting further behind.
You could hire a consultant to implement this for you, and I’d love to, our Cashflow Revival projects start at $2,850 plus GST but we have limited capacity.
And one rejected claim that never gets resubmitted could cost more than this course.
Lifetime access and updates
Video lessons, transcripts, reference sheets & templates
Support in the comments section anytime you need
The whole process, in order, with the why, the how, and the tips we've figured out that aren't in the NDIS guides.
Doors close Monday 16 November, 9:00pm AEDT. Not open again until 2027.
30-day, 100% money-back guarantee
Go through the content. If it’s not what you need, email me within 30 days and I’ll refund you.
FAQs
FREQUENTLY ASKED QUESTIONS
If you can't find the answer to your questions on this page, just email Nerin at [email protected]
1. Do I need to be a bookkeeper or a numbers person?
No. This is about the NDIS billing process, not accounting. Your bookkeeper is trained on Australian tax laws and accounting processes, not the NDIS. This course would be really helpful for bookkeepers to do too, and they are a great help in your business, but YOU don't need to be a bookkeeper.
2. How long does it take?
It’s self-paced. The modules have between 4-10 lessons, that are 10-20 minute videos. Some people work through them slowly and implement as they go, while others "binge" watch to get the overall picture and then prioritise what they implement to suit their needs.
3. Is it up to date with PACE and the current pricing arrangements?
Yes, and lifetime access includes every update. When the NDIS changes something, the course changes with it.
4. My admin person already does the billing. Do I need this?
Buy it for them. The course is written for the person doing the work, and the knowledge stops living in one person’s head.
5. I’ve got a big backlog of unpaid invoices. Should I do this first?
Getting your processes right will stop the backlog from snowballing even further. This course can help you or your admin team to get the right processes in place. If you need extra (expert) hands to clear the backlog quicker, Cashflow Revival is the place to start →
6. Can my whole team do this course?
Yes. If you'd like to purchase multiple seats on a single invoice, contact us at [email protected] with how many seats you need.
7. What if it’s not right for me?
We have 30 day Satisfaction Guarantee. Email me within 30 days and we'll refund 100%, no questions. [email protected]
8. How long do I have to decide to purchase?
The cart closes on Monday 16 November at 9:00pm AEDT. After that the course won’t open again until 2027.
